Using so-called tick-off lists, delivery drivers can check whether the number of delivered print materials is correct. To ensure an efficient delivery of just the right number of items, delivery drivers receive detailed documents for each route. These e.g. contain the number of sets to be delivered, cards to visualise the route, all street names and house numbers in the distribution area and an overview list containing special information (difficult to find letter boxes, etc.). Depending on the requirements of the route and the type and scope of delivery, the delivery drivers of the Direct Mail Company are equipped with the right rolling stock.
We distinguish between gross and net delivery: Official notices and non-commercial deliveries are sent to all letter boxes (gross delivery). Commercial advertising deliveries are sent exclusively to households and companies wanting to received advertising (net delivery). In addition to the official “No advertising!” stickers, new advertising waiver and request stickers have appeared in recent years. Our delivery staff are told to take these stickers into account if at all possible and to deliver - or not to deliver - to each letter box as requested.
As a member of the Swiss Dialog Marketing Association (SDV), we comply with the EDV Code of Honour [PDF].